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Frequently Asked Questions (FAQ)
- Is your site secured?
We are using common security standarts for E-Commerce. Payment process and personal information are protected with 128/256 bit SSL (Secure Socket Layer) encrypted connection between your computer and our server. We keep the right to report all attempts for fraudulent usage of any billing information. Please also refer to our PRIVACY Policy for additional details.
- Where is your shipping facility located?
Our shipping facility is located in India. That is a high quality and certified factory which produce drugs specialy for export to USA, EU or any other country except of India.
- How will my order look on receipt, is it discreet?
Your package will look like usual mail. No marks or signs of content located inside the envelope. Our drugs packed into blister of 10 pills, each blister has pharmaceutical information like a usual drug has. Every order containing more than 60 pills we split it in two separate packages . The second package is dispatched during next one or two days after the first one.
- Do you ship world wide?
Yes, we do ship to almost any country.
- What shipping methods are available?
You can choose from "Usual Air Mail" or "Courier Service with Tracking" (EMS / USPS). For the detailed information please refer to our shipping policy.
- What should I do if my order is damaged or missing?
Please refer to our shipping policy and refund policy. Please contact us with any of your problem.
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- Do you trade with brand-name pills?
No, our medications are generic only. Our pills does not break any law on patented products.
- How could I order from different country?
You can freely place an order with us, that is legal and does not break any law.
- Do I need a prescription ?
We do not require any prescription, but it is recommended if you consulted with your doctor before.
- Why should I use a generic while I can buy brand-name drug?
Generic drug is a drug which is bioequivalent to a brand name drug with respect to pharmacokinetic and pharmacodynamic properties. These drugs are usually sold at a lower price than the brand name drug. Generic medicines must contain the same active ingredient at the same strength as the "innovator" brand, be bioequivalent, and are required to meet the same pharmacopoeial requirements for the preparation. By extension, therefore, generics are assumed to be identical in dose, strength, route of administration, safety, efficacy, and intended use. Therefore, the main argue is the lower price for same action.
- What are the reasons for lower price?
The principal reason for the reduced price of generic medicines is that these companies incur less costs in creating the generic drug and are therefore able to offer a lower price and still maintain profitability. Manufacturers of generic drugs are mainly able to avoid the following three costs that brand name pharmaceutical companies incur: (1) costs associated with the research and development of the drug; (2) costs associated with the navigating governmental bureaucracy for getting a drug onto the market as safe and effective; and (3) marketing costs.
- Why should I trust generic drugs from other countries?
In the USA the Food and Drug Administration (FDA) is responsible for making sure that generic drugs are "safe and effective". We trade only with India FDA export approved drugs.
- Why do the pills I have received have a different name on them than on the website?
Because names and appearance of brand-name medications are always patented, manufacturers of generic pills use different names and appearance with a purpose of not to break intellectual property laws.
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- Will I have a tracking ID ?
That depends on the shipping method chosen. Please refer to our shipping policy for more information about shipping methods available.
- Am trying to track my order with ID given but see no results
Please let it about 3-4 days before order enters your country. Usually Internationally shipped parcels are available for tracking only inside of the destination country.
- Am trying to track my order with URL you provided, but it is USA based only.
Since most of our customers are from USA we provide the only USPS.com URL by default. To find out the delivery agent and tracking website inside of your country, please follow the EMS Corporate website. Almost every country has its own EMS representative.
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- Which dosage best suites for me?
Try starting usage with the lowest dose possible (which is a half of regular dosage), if gained result do not satisfy you, try double the dosage. Be aware of regular recommended dosages (e.g. Viagra - 50 mg, Cialis - 20 mg).
- I am unable to gain expected effect!
Please ensure that you have not drunk alcohol before taking the drug. Fat food also lowers drugs effect. Please refer to the product information page on detailed instruction for usage or consult your doctor. If you still unable to gain an effect and not satisfied with your purchase, please refer to refund policy and contact us with your problem. We are here to help you until your are fully satisfied.
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- What is erection & how it happens?
Penile erection depends on a complex interaction of psychological, neural, vascular and endocrine factors. The pituitary glans, the prostrate and testosterone all have an important role in this process.An erection of the penis occurs when two tubular structures that run the length of the penis, the corpora cavernosa, become engorged with venous blood. This may result from any of various stimuli. The corpus spongiosum is a single tubular structure located just below the corpora cavernosa, which contains the urethra, through which urine and semen pass during urination and ejaculation, respectively. This may also become slightly engorged with blood, but less so than the corpora cavernosa. Penile erection usually results from sexual stimulation and/or arousal, but can also occur by such causes as a full urinary bladder or spontaneously during the course of a day or at night, often during erotic or wet dreams. An erection results in swelling and enlargement of the penis or the swelling of the female counterpart to the penis, clitoris. Erections enable sexual intercourse and other sexual activities (sexual functions), though it is not essential for all sexual activities.
- What is erectile dysfunction?
Erectile dysfunction (ED) or impotence is a sexual dysfunction characterized by the inability to develop or maintain an erection of the penis for satisfactory sexual intercourse regardless of the capability of ejaculation.
- How ED Medicines work?
The PDE5 inhibitors sildenafil (ViagraR), vardenafil (LevitraR) and tadalafil (CialisR) are drugs which are taken orally. They work by blocking the action of PDE5, which causes cGMP to degrade. cGMP causes the smooth muscle of the arteries in the penis to relax, allowing the corpus cavernosum to fill with blood. That in turn causes erection. PDE5 (cGMP specific phosphodiesterase type 5 is an enzyme (EC 3.1.4.17) from the phosphodiesterase class). PDE5 inhibitors (A phosphodiesterase type 5 inhibitor is a drug used to block the degradative action of phosphodiesterase type 5 on cyclic GMP in the smooth muscle cells lining the blood vessels supplying the corpus cavernosum of the penis). cGMP (Cyclic guanosine monophosphate is a cyclic nucleotide derived from guanosine triphosphate (GTP)).
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